We are a cutting-edge drone delivery company revolutionizing the logistics industry with our innovative and efficient solutions. Our mission is to transform the way goods are transported, providing fast, safe, and environmentally friendly delivery services. We're at an exciting stage of growth, and we're looking for a Logistics Operations Coordinator to join our team. Job Summary: You will be in constant contact with our customers, to ensure a rapid response to any concern arising from the transportation of our packages. You will also be involved in the flow of the operation of our aircraft to be able to communicate of any service disruptions. You will become familiar with our operational and safety procedures, and will understand operational constraints to manage client expectations adequately. You will also coordinate back-up operations of ground transportation when needed. While all these happens, you will also help our allies abroad to understand how to incorporate our lessons learned and operations model to the specific needs of their clients in other countries. Key Responsibilities: ● Develop procedures for package handling and process security. ● Process mapping and managing of operational bottlenecks. ● Working with other areas of the company to achieve on-time delivery performance. ● Provide real-time solutions to customers. ● Manage customer relationships on issues arising from day-to-day operations. ● Manage first and last mile ground transportation arrangements with internal and external parties. ● Liaise between customers and the flight operations department. Required Qualifications and Skills: ● Experience in logistics and transportation. ● Experience managing and improving schedules. ● Knowledge in data analysis, data based decision making, and making presentations. ● Excellent customer service and negotiation skills. ● Results-oriented, proactive, resourceful, and resilient. ● Working knowledge of BASC standards preferable. ● University degree in business administration, industrial engineering, or other relevant fields. Why Join AERIALOOP? Join our dynamic team and be at the forefront of the drone delivery revolution. If you are passionate about technology, innovation, making a positive impact on the world of logistics, and shaping the future of cities, we invite you to apply for the position of Logistics Operations Coordinator. We're looking for candidates who can quickly adapt to changes, have problem-solving skills, love to interact with people, have a passion for innovation, and adapt well to our start-up culture. We offer a dynamic and collaborative work environment, competitive salary, and opportunities for professional growth. Apply today! Please note that only shortlisted candidates will be contacted.